Privacy Policy
Last updated: 17 September 2026
Here's what personal data Sosas collects when you shop at sosas.com, and how we look after it.
1. What we collect
Your name, delivery and billing address, email, phone number, order history, and payment confirmation (full card details are never stored by us — our payment processor handles that).
2. Why we collect it
To process and deliver orders, handle returns and support, prevent fraud, and, where you've opted in, send you offers by email.
3. Legal basis
We process your data to fulfil our contract with you, meet legal obligations like tax records, and, with consent, for marketing.
4. Who we share it with
Delivery carriers, payment processors, and IT providers who help run the store — all bound by data processing agreements. We don't sell your data.
5. Cookies
Essential cookies keep the store running. With your consent, we also use analytics and marketing cookies to understand and improve the site.
6. Retention
Order data is kept as long as tax and accounting rules require. Marketing data stays until you unsubscribe or ask for it to be deleted.
7. Your rights
Under GDPR and UK GDPR, you can request access, correction, deletion or export of your data, and withdraw marketing consent at any time. Email contact@sosas.com to action any of these.