Cheers for popping by Sosas (sosas.com). By placing an order, you're agreeing to the terms below. If anything here doesn't sit well with you, drop us a message before checking out — always better to sort it beforehand.

1. About Sosas

Sosas is an online shop trading through sosas.com, offering home, kitchen and garden products to customers across the United Kingdom and the European Union.

2. Making an order

An order is an offer to buy, which we accept once payment clears and confirmation is sent. On the rare occasion we can't fulfil an order — a pricing slip or stock issue — you'll be refunded in full, no questions asked.

3. Prices and payment

Prices show in GBP or EUR depending on your storefront and include VAT where it applies. Payments run securely through our checkout partners.

4. Delivery

Full delivery windows and costs are on our Shipping & Payment page. These are estimates, not guarantees — bank holidays and customs checks can occasionally add a day or two.

5. Cancelling or returning an order

Your rights here are laid out fully on our Withdrawal & Cancellation and Refund Policy pages.

6. Liability

We're liable for loss or damage caused by our own failure to meet these terms, as far as the law allows. We never limit liability where the law says we can't, such as death or injury caused by negligence.

7. Changes to these terms

We may revise these Terms now and then. The version live here at the time you order is the one that applies.

8. Contact

Questions? Email contact@sosas.com.